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Contact

Contact us. We will process your request immdiately.
 
You've got technical questions? You need advice?
Write an email to info@etc-shop.de.

If you've got complaint, just write an email to
service@etc-shop.de.
 
For advice via telephone we will be there from monday to thursday
from 08:00am to 5:00pm and friday from 08:00am to 02:00pm
under +49 (0) 2692 9338380.

From Friday to Sunday, our office is not staffed. You can reach us via email during this time.
 
Please take a look at our FAQ before contacting us.
There you'll find the frequently asked questions.

Please consider: Because of the high interest to our products and the high amount of emails, it can be that an answer takes up to 48 hours.
Normally all emails will be processed in 24 hours.

 
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