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+49 (0) 2692 9338380
our hotline
contact

email support

technicial issues: info@etc-shop.de.
complaint: service@etc-shop.de .
support by phone
telephone: +49 (0) 2692 9338380
monday till thursday from 08:00am to 05:00pm
friday from 08:00am to 02:00pm
Frequently asked questions

Please use our FAQ. There you'll find many questions and the corresponding answers.
Return portal

Please use our Return portal. Here you can open a return announcement easiely.
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OUR SERVICE HOTLINE

We're advising you personally:
+49 (0) 2692 9338380 +49 (0) 2692 9338380
Monday - thursday 8:30am - 5:00pm

24 hours, 7 days a week
you can reach us via email:
info@etc-shop.de info@etc-shop.de
Enkvk
EnVKV
The energy-efficiency-
class is presented on
a scale from A+++
(high efficiency, low
consumption) to G
(low efficiency, high
consumptoin).

 

Contact

Contact us. We will process your request immdiately.
 
You've got technical questions? You need advice?
Write an email to info@etc-shop.de.

If you've got complaint, just write an email to
service@etc-shop.de.
 
For advice via telephone we will be there from monday to thursday
from 08:00am to 5:00pm and friday from 08:00am to 02:00pm
under +49 (0) 2692 9338380.

From Friday to Sunday, our office is not staffed. You can reach us via email during this time.
 
Please take a look at our FAQ before contacting us.
There you'll find the frequently asked questions.

Please consider: Because of the high interest to our products and the high amount of emails, it can be that an answer takes up to 48 hours.
Normally all emails will be processed in 24 hours.

 
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ETC Shop - the discounter for audio & hifi, dj-equipment, car-hifi, TV-Satelite & DVD, Kitchen & household, Lamps & light, electronic, beauty & fun, home & garden

ETC Shop offers in distribution a diversified range of electronic products. If you need a complete pa-system for the gastronomy, a hifi-system for your first car, a radio recorder for the little daughter or professional headphones for the upcoming dj, the ETC Shop offers always anything for the low budget. Everybody can find anything here for his personal taste and his scope.
Enjoy your coffee in the morning from a coffee machine from the ETC Shop. You also need the fitting toast from our toasters. Here your will find every electronic device, you need in a modern kitchen - breadmaker, egg cookers, raclette, fondue or a cheap cooking plate - just search in our categories and discover the whole world of the ETC Shop.
If you are searching for illumination, you are right here. You can find lamps in large variety as easy as the fitting bulbs.
Lamps for the wall, the ceiling, for children or floor lamps. All of them are listed here. Illuminate your garden or the exterior with special lamps from the ETC Shop.
Personal service before and after ordering is quite natural. Don't be relucant to contact us. Just shop around the amazing world of www.etc-shop.de.